DELIVERY AND PAYMENT.
1. After an order is received by a User on the site, the automated system of the website notifies the User with a message to his e-mail about the successfully accepted order.
Every order for a product or service through our system is associated with an obligation to pay by your chosen payment method. During the ordering process, you have the opportunity to see the products you are buying and their prices, your names, e-mail, phone, address, postal code, delivery method and payment method. For each order, you will receive a confirmation by e-mail. You will be notified by e-mail of a change in the status of the order (confirmation, processing, shipment, etc.). You can track the status of current and previous orders from your personal profile.
2. We process and take measures to protect usеrs′ personal data in accordance with the requirements of the Personal Data Protection Act. Users agree that we have the right to process their personal data in connection with the use of the website services. In order to serve you and fulfill your orders, it is necessary to accept the following data:
- name and surname
- e-mail
- contact phone number
- invoice and delivery address
- postal code
Subsequently, you have the opportunity to correct this data from your personal profile.
3. Delivery of ordered goods is not carried out on Sundays and public holidays.
4. The goods requested for purchase are delivered with appropriate packaging and transport to the delivery address specified by the User.
5. Delivery is made to an address exactly specified by the User (regardless of whether residential or business) or to the office of the used courier company in the relevant city. The usеr/customer bears the entire risk of damage/loss of the goods during delivery. Immediately after handing over the goods to a courier, "VISSONI KOZENI ACCESSORIES" EOOD is released from the risk, which is transferred to the usеr/customer. "VISSONI LEATHER ACCESSORIES" EOOD is not responsible for any delay in the event that the delay is due to a courier or other supplier.
6. If the User does not provide access and conditions for the delivery of the goods to the specified address within the specified time or does not go to the specified office of the respective courier company to receive the goods in time, if he has chosen this option, the Supplier is released from the obligation to fulfill the requested delivery .
7. The usеr can confirm his desire to receive the goods after the expiration of the delivery period in which he was not found at the address, bearing all the costs of delivery. In this case, a new delivery period starts from the moment of confirmation according to the previous sentence.
8. When handing over the goods, the usеr/client or a third party signs the accompanying documents. Anyone who is not the holder of the application, but accepts the goods for delivery and is at the address specified by the customer, is considered a third party. In case of refusal to receive the goods, the Customer must pay the costs of delivery and return of the goods. In the event that the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, "VISSONI KOZHENI ACCESSOARY" EOOD is released from its obligation to deliver the goods requested for purchase.
9. Methods of payment.
The usеr can pay the price of the ordered goods using one of the options listed on the website. Payment by cash on delivery with postal money order is possible on the Site.
9.1. Cash on delivery payment:
When paying in cash on delivery, a Postal Money Order (PMO) is used. The customer pays the final price of the order to the courier. The customer receives a document from the relevant courier company, as a licensed postal operator for making postal money transfers within the meaning of the Postal Services Act. The customer must keep the document that replaces the receipt* as proof of the payment made!
